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Testing Interview Questions And Answers
Q: What if the application has functionality that wasn't in the requirements?
A: It may take serious effort to determine if an application has significant unexpected or hidden functionality, which it would indicate deeper problems in the software development process. If the functionality isn't necessary to the purpose of the application, it should be removed, as it may have unknown impacts or dependencies that were not taken into account by the designer or the customer. If not removed, design information will be needed to determine added testing needs or regression testing needs. Management should be made aware of any significant added risks as a result of the unexpected functionality. If the functionality only affects areas, such as minor improvements in the user interface, it may not be a significant risk.
Q: How can software QA processes be implemented without stifling productivity?
A: Implement QA processes slowly over time. Use consensus to reach agreement on processes and adjust and experiment as an organization grows and matures. Productivity will be improved instead of stifled. Problem prevention will lessen the need for problem detection. Panics and burnout will decrease and there will be improved focus and less wasted effort. At the same time, attempts should be made to keep processes simple and efficient, minimize paperwork, promote computer-based processes and automated tracking and reporting, minimize time required in meetings and promote training as part of the QA process. However, no one, especially talented technical types, like bureaucracy and in the short run things may slow down a bit. A typical scenario would be that more days of planning and development will be needed, but less time will be required for late-night bug fixing and calming of irate customers.
Q: What if an organization is growing so fast that fixed QA processes are impossible?
A: This is a common problem in the software industry, especially in new technology areas. There is no easy solution in this situation, other than...
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Hire good people (i.e. hire Rob Davis)
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Ruthlessly prioritize quality issues and maintain focus on the customer;
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Everyone in the organization should be clear on what quality means to the customer.
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